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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Surene Nelson

Surene Nelson

March 20, 2025

5  out of  5
rating by Surene Nelson
"Awesome"
We responded:
"Thank you! "
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Charles Eidson

March 12, 2025

5  out of  5
rating by Charles Eidson
"I have known Derek many years. He and his staff have been very professional and always willing to help."
We responded:
"Thank you for trusting us, Charles! "
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Lauren Ash

March 11, 2025

5  out of  5
rating by Lauren Ash
"I’ve had a great experience with State Farm! Their customer service was top-notch, and Mattie Grace was incredibly helpful throughout the process. She answered all my questions, made everything easy to understand, and went above and beyond to assist me. Highly recommend!"
We responded:
"Thank you for the kind words, Lauren!"
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Craig Hutcheson

March 11, 2025

5  out of  5
rating by Craig Hutcheson
"The office staff is awesome! Thanks for being a “good neighbor” with our insurance needs."
We responded:
"Thank you for trusting us with your policies, Craig!"
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Ayesha Kapadia

March 11, 2025

5  out of  5
rating by Ayesha Kapadia
"Mattie Grace helped so much! Great staff!"
We responded:
"Thank you, glad we could help!"
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CELIA PORTER

March 11, 2025

5  out of  5
rating by CELIA PORTER
"I highly recommend State Farm in Eastman for their outstanding customer service. The team is professional, knowledgeable, and always willing to go the extra mile to help. They take the time to explain options clearly and find the best coverage to fit your needs. Their friendliness and attention to detail make the entire process smooth and stress-free. If you’re looking for reliable insurance with a personal touch, this is the place to go!"
We responded:
"Thank you for the kind words, Celia!"
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Gabriele Platauna

March 11, 2025

5  out of  5
rating by Gabriele Platauna
"Great customer service! Mattie Grace is so helpful!"
We responded:
"Thank you, Gabriele!"
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Virginia Hargrove

February 25, 2025

5  out of  5
rating by Virginia Hargrove
"State Farm in Eastman is wonderful and what truly makes it the best is the employees. We know we made the right decision over 10 years ago to switch to State Farm and have not regretted it. They have helped me and been there for every good or bad moment/change in my life from purchasing a house to wrecking a vehicle. The Eastman office is also very much involved with the Eastman/Dodge community and it says a lot in my opinion when a business, big or small, is actively showing their community involvement and showing their customers how much they are appreciated."
We responded:
"Thank you very much for these kind words, Virginia! We appreciate your business for so many years!"
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Danny Smith

February 10, 2025

5  out of  5
rating by Danny Smith
"Katie was a tremendous help in helping me and my household save money by bundling insurance plans. Great experience."
We responded:
"Thank you for trusting us with your policies, Danny!"
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Ray Howland

February 7, 2025

5  out of  5
rating by Ray Howland
"very friendly and always there when I need them very good customer service. Thank you"
We responded:
"Thank you so much for your business, Ray!!"
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Kevin Hardy

February 4, 2025

5  out of  5
rating by Kevin Hardy
"I worked with Katie Fields in the Eastman office. She had exceptional customer service and telephone etiquette. Katie was very knowledgeable of the policies and helping me explore all of my options. She helped find what would work best for me. A truly amazing experience and I am greatful that I had the pleasure of working with Katie!"
We responded:
"Thank you for your business, Kevin! "
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Thomas King

February 3, 2025

5  out of  5
rating by Thomas King
"Great staff and great customer service! I highly recommend for anyone’s insurance needs!"
We responded:
"Thank you, Thomas!"
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Isaac Martin

February 3, 2025

5  out of  5
rating by Isaac Martin
"Very impressed with the customer service Derek's office provides. Mattie Grace is a great help!"
We responded:
"Thank you, Isaac!"
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Kathryn Hallahan

February 3, 2025

5  out of  5
rating by Kathryn Hallahan
"Great customer service! Very helpful!"
We responded:
"Thank you for your business, Kathryn! "
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Ripken Maddox

February 3, 2025

5  out of  5
rating by Ripken Maddox
"Great service!!"
We responded:
"Thank you for your business, Ripken!"
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Logan Wynne

February 2, 2025

5  out of  5
rating by Logan Wynne
"The best State Farm agent around!!!! Mattie grace is always extremely helpful everytime I visit! The best customer service there is!"
We responded:
"Thank you for your business, Logan!"
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Dewey DeLettre

February 1, 2025

5  out of  5
rating by Dewey DeLettre
"Awesome service - very friendly and knowledgeable"
We responded:
"Thank you for your business, Dewey!"
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Kathryn DeLettre

February 1, 2025

5  out of  5
rating by Kathryn DeLettre
"State Farm is very welcoming! Derek Hutcheson is very honest and reliable!"
We responded:
"Thank you for your business! "
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Sam Tyler

February 1, 2025

5  out of  5
rating by Sam Tyler
"Awesome customer service! Couldn’t have been a better experience!"
We responded:
"Thank you for your business, Sam!"
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Taylor Delettre

February 1, 2025

5  out of  5
rating by Taylor Delettre
"Derek and Mattie Grace are extremely helpful!"
We responded:
"Thank you for your business, Taylor!"
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Meredith Woodard

February 1, 2025

5  out of  5
rating by Meredith Woodard
"State Farm has always gone above and beyond for my insurance needs throughout all stages of life. I was able to have renter’s insurance while in college, a personal articles policy for my engagement ring, and now homeowners insurance for my new house. Everyone in the office is very responsive and easy to communicate with, while always having the customer’s best interest at heart!"
We responded:
"Thank you for your business over the years, Meredith!"
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Brock Woodard

February 1, 2025

5  out of  5
rating by Brock Woodard
"I've been with State Farm for years and am thrilled with their service. Their pricing is competitive, and I've benefited from the Drive Safe & Save program. Mattie Grace has been exceptionally helpful, providing personalized service that makes you feel like a good neighbor. If you want an insurer with strong financial backing and caring service, I recommend State Farm."
We responded:
"Thank you for trusting us with your home and auto policies, Brock!"
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Vicky Hardeman

January 31, 2025

5  out of  5
rating by Vicky Hardeman
"Great experience with Katie today while purchasing a life policy ! Derek Hutcheson State Farm has the best customer service around and his staff is very polite and knowledgeable. We have been with State Farm for many years and have no plans to leave. They always have our best interest in mind."
We responded:
"Thank you for your business! "
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Ceferina Pope

January 31, 2025

5  out of  5
rating by Ceferina Pope
"I have been with State Farm for approximately one year and I will never use anyone else for my insurance needs. Dinone is amazing and treats you with her motherly instinct and is so funny to sit and visit with. She is amazing with handling claims and is so thorough and ensures. All of her clients are well cared for. Tucker is great at his job and great at connecting with people and he will go above and beyond to get you the best quote to fit your needs and your budget. Mattie is so compassionate for what she does and has such a caring heart for all that she serves. Addie who sits up the front desk is always so sweet and welcomes you with a beautiful smile and a warm, compassionate professional manner! I’m telling you, this is the only place that I will ever have insurance with! So if you’re looking for Insurance, go see the team and join the State Farm family!"
We responded:
"Thank you for the sweet comments! Thanks for your business! "
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s sjb

January 28, 2025

5  out of  5
rating by s sjb
"KATIE provided utmost professional insurance assistance: superb knowledge of State Farm coverage & available viable options, as well as demonstrating patience with thorough telephone customer communication skills."
We responded:
"Thank you for your business!"